Privacy Policy

Last updated: May 2026 · Sacramento Locksmith · 2120 Blumenfeld Dr, Sacramento, CA 95815

1. What We Collect

We collect the following categories of personal information:

• Contact information: Name, phone number, and email address when you submit a web form or contact us directly.
• Service information: Address or location of service, description of lock or vehicle issue, and service history.
• Call data: When you call us, the call may be recorded for quality and training purposes. You will be informed at the start of a recorded call.
• Usage data: Standard web analytics data including IP address, browser type, pages visited, and time on site, collected via cookies or similar technologies.

2. How We Use Your Information

We use collected information to:

• Respond to service inquiries and dispatch technicians
• Provide quotes and confirm appointments
• Send service-related communications (confirmation, follow-up)
• Improve our services and website experience
• Comply with legal obligations

3. What We Do Not Do

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your information with advertisers.

4. Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• CRM and lead management software
• Website hosting and infrastructure providers
• Analytics platforms (e.g., Google Analytics)
• Payment processors

These providers are contractually required to protect your information and use it only for the purpose of providing services to us.

5. Cookies

Our website uses cookies to support basic functionality and analytics. You can disable cookies in your browser settings. Disabling cookies may affect the functionality of certain features of the site.

6. Data Retention

We retain customer contact and service records for up to 3 years from the date of last service or inquiry, unless a longer retention period is required by law. You may request deletion of your data at any time (see Your Rights below).

7. Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt Out of Sale: We do not sell personal information. There is nothing to opt out of.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, contact us at sacramentolocksmithinc@gmail.com or (916) 283-7000. We will respond within 45 days of a verifiable request.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately at sacramentolocksmithinc@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

Privacy inquiries:
Sacramento Locksmith

2120 Blumenfeld Dr, Sacramento, CA 95815

Phone: (916) 283-7000
Email: sacramentolocksmithinc@gmail.com